A Complete Guide to Become a Salesforce Admin

Sales is the soul of the hyper-competitive business world. All the operations in the industries are based on sales activities as they can decide and manage market trends. Every organization knows the value of sales, and they also realize that there should be an organization that can enhance their business at the global level. Here came the vital role of the salesforce that helps organizations globally identify new opportunities, search for new sales areas, drive marketing campaigns, manage and utilize customer data, and improve communications.

Salesforce is becoming popular day by day as it can help organizations improve their decision-making ability and drive them enhanced business growth. If companies properly implement salesforce within their organizations, it can lead to better business growth, customer loyalty, and finally, profits. So it has become one of the most broadly used, well-recognized, and talked about CRM (Customer Relation Management) cloud software systems.

Salesforce is a modern concept that can improve your sales process in awesome ways. It can also improve business operations like marketing, sales, and product services. Apart from all these, it has a major role in developing and designing business web and mobile applications. It results in the increased demand for salesforce administrators that can take responsibility for sales-related issues and strategies. Therefore, many candidates seek a salesforce admin certification to land a career in this domain.

Here this article will focus on some of the basic steps to becoming a successful salesforce admin.

Who is a Salesforce Admin?


Salesforce is a CRM (customer relationship management) solution that provides business teams from marketing and sales to commerce, service, and shared views of every customer.

Salesforce administrators or admins are professionals who help users to get the most out of salesforce technology. They work for their companies’ goals and motivate their members to achieve goals. Salesforce admins who have admin certification can ensure the company is using the platform to its maximum potential. He/She works with stakeholders to define system requirements and customize the CRM platform.

But becoming a successful salesforce admin requires some general, technical, and specialized skills that every professional must learn and earn along with salesforce certification. Salesforce admins own the salesforce environment from a technical viewpoint. They have problem-solving ability and expertise that can be very beneficial for your business and sales growth. To perform their duties, these administrators use their in-depth knowledge of the management and administration of a salesforce organization.

How to Become a Salesforce Admin?


To become a salesforce administrator, you must follow a proper guide that can help you throughout your journey. These guides are specially designed to help you evaluate and provide you with essential information for recommended training and documentation. Let us know about some important steps to becoming a Salesforce administrator.

 


  • Selection of Training System- The world is full of competition and varieties, so in this domain. There are several training services available to help you become a certified salesforce administrator. So the first step should be taken is to decide on a training system that can work around you. Many different systems provide training for 5days, 2 days, or 1 day, and they charge differently according to duration.

 

Suppose you want the training of 5 days in the UK, then the course is available at £3250 along with Administration Essential for new Admins or £800 for 2 days. It may look like a big investment, but several reputed employers understand the importance of having certified Salesforce Administrators. This training allows candidates to learn at their own pace and provide them the special challenge of motivation to study.

 


  • Use Resources to get Started- There is a huge variety of resources available that can help you prepare and pass several different salesforce certifications. Using these resources is very important as they can provide practice question papers and use cases for you to remember. These resources can be online blogs from MVPs and certified administrators that provide personal guidance and useful tips. You can select and use more online resources like Salesforce.com, Trailhead, Salesforce Admin Youtube Channel, Simplilearn, Pluralsight, FocusonForce, etc.

 

All these resources can help you pass the Salesforce certification exam. Some other sources, such as Udemy and IntelliPaat, can also help you to pass the exam and help you start your career journey as a Salesforce admin.

 


  • Take the Certification Exam- Taking the certification exam is almost essential in every field to start a drastic career. To become a successful salesforce administrator, one is required to take and pass the certification exam. It also requires 6 to 12 months to get prepared for the exam, which can differ for people depending on their experience, current job roles, and the part of the time they want to spend on training. Once you are sure about your salesforce knowledge and exam preparations, take your exam and be ready to take your company’s salesforce to the next level and understand what improvements you can make to drive user adoption and improve data quality.

 

Salesforce certification is a 90-minute test including multiple-choice questions. To pass the exam, you are required to answer at least 65% of the questions correctly. This exam consists of 60 questions, and you have to answer a minimum of 39 questions to pass. To pass the exam, you are required to answer at least 65% of the questions correctly.

Follow these guidelines, schedule your exam and be well on your way to achieving salesforce advantages.