Ghana Water launches legal action to recover over GHC32 Million in arrears in Eastern Region

Ghana Water Ltd. (GWL) in the Eastern Region has initiated a large-scale legal campaign to recover more than GHC32 million owed by long-term defaulters, a debt the company says is affecting its ability to operate efficiently and improve water service delivery.

In the first phase of the exercise, 15 customers have been processed for court and are expected to appear before a judge in the coming days. GWL’s legal team indicated that more names will be added as the campaign expands, targeting customers who have ignored repeated reminders, accumulated long-term arrears, or continued to refuse payment even after disconnection.

The action also includes individuals and businesses that have relied on alternative water sources, such as boreholes and wells, without settling outstanding bills.

Regional Chief Manager Ing. Paul C. Akpanya emphasised the company’s commitment to recovering all debts within the law.

“We will go the extra mile, within the remit of the law, to recover every arrear owed to the company. This is essential for sustaining our operations and improving service delivery to the public,” he said.

The first batch of court cases involves a mix of commercial and residential customers, including:

• Jilcom (Suhum roundabout Shell Station)




• Petroleum & Construction Ltd.




• Constance Baafi




• Ebenezer Larbi Opare




• Yomboi EA Adu




• Dora James Okyere




• KAMA Group of Companies (Regional Director of Health)




• Paulina Donkor




• Richard Boadu




• Felicia Okyere Darko




• F. A. Mpare




• Taylor Posiah & Oduro




• Patrick Ernest Obeng




• Kwame

GWL stressed that recovering these funds is crucial to maintaining operations, expanding infrastructure, and ensuring a consistent water supply across the Eastern Region.

The company is urging all customers in arrears to visit their nearest district office or use available electronic payment channels to settle outstanding debts promptly.