Health Ministry sets up coronavirus call centre
18th February 2020
As part of the Health Ministry’s efforts to make communications easy for citizens about the novel coronavirus disease, has set up a call centre with two dedicated lines which are being operated 24 hours by health staff.
In a statement issued on Tuesday, the Ministry noted that the activated lines; 0509497700 and 0558439868 will give citizens the opportunity to access the health operators to know more about the virus which has been officially named COVID-19.
The Ministry has also activated two hotlines; 055 2222 004 and 055 2222 005 for the public to report suspected cases.
“Through these case management hotlines, a suspected case will be linked to the Rapid Response Team (RRT) so that a dedicated ambulance can be dispatched to pick such a person to a treatment facility,” the statement read.
Read full press statement below:
Ministry of Health/ Ghana Health Service sets up a Call Center(Hotline) to handle public enquiry about Coronavirus Disease(COVID-19)
The Ministry of Health/Ghana Health Service as part of efforts to make information about the Coronavirus Disease(COVID-2019) readily available to the general public has set up a call centre with two dedicated lines which are operated 24hrs by well-trained health staff. The call centre is hosted at the Greater Accra Regional Hospital.
The centre provides the opportunity for all who wish to get information about the disease(COVID-19) to call and interact with the trained health care operators.
The Numbers are:
0509497700
0558439868
The Service has also activated two dedicated lines for reporting of suspected cases as part of measures reduce the spread of the disease. Through these case management hotlines, a suspected case will be linked to the Rapid Response Team(RRT) so that a dedicated ambulance can be dispatched to pick such a person to a treatment facility. This will reduce re-infection by suspected cases travelling from their place of abode to a health facility to seek medical care.
Case Management/Surveillance hotlines
055 2222 004
055 2222 005
As we strive to ensure the safety and well-being of all citizens, we will entreat the general public to make good use of the Hotlines by calling when necessary.
Thank you.
Issued by the Ministry Of Health/ Ghana Health Service
Public Relations Unit
0277371406
0240786263