Musa Abiaduka Osumanu, the Jasikan District Engineer of the Electricity Company of Ghana (ECG), has called on customers and stakeholders to work closely with the company to rebuild confidence in electricity supply within the district and surrounding communities.

He acknowledged recent complaints about power outages and voltage fluctuations in parts of the Jasikan ECG district but explained that many of the disruptions were caused by natural factors beyond the company’s immediate control.

Speaking to the Ghana News Agency (GNA) at Kadjebi in the Oti Region, Osumanu addressed concerns raised by residents over persistent fluctuations and unannounced power cuts.

He attributed several of the faults to fallen trees, overgrown branches, palm fronds, and other vegetation that interfere with power lines and poles, often resulting in line faults, tripping, and unstable voltage.

“During heavy winds or storms, tree branches may fall onto the lines or lean against poles, disrupting supply. These are natural occurrences and not deliberate actions by ECG,” he said.

He added that in some cases, animals and other external interferences affect transformers and distribution lines, leading to temporary outages.

Mr. Osumanu urged residents to promptly report such incidents to the district office to enable engineers and technical teams to respond quickly and restore power. He noted that early reporting helps reduce downtime and prevents minor faults from escalating into major technical problems.

He further appealed to Assembly Members, Unit Committee Members, opinion leaders, and traditional authorities to share their contact details with the ECG office to improve communication and coordination.

According to him, strong collaboration between ECG and community stakeholders is essential to maintaining stable electricity supply and protecting infrastructure from avoidable damage.

The District Engineer assured customers that ECG has intensified routine maintenance activities, including vegetation control along major distribution lines, to reduce outages and improve service delivery.

He reiterated the company’s commitment to transparency and customer engagement, emphasizing that ECG remains open to constructive feedback aimed at strengthening electricity distribution in the district.

Mr. Osumanu also cautioned the public against illegal connections and other activities that undermine the safety and efficiency of the power distribution network, noting that such practices contribute to system losses and instability.

He expressed confidence that sustained cooperation and effective communication would help restore and strengthen public trust in power distribution services across the district.