OpenAI CEO Sam Altman reveals how different generations engage with ChatGPT, with older users treating it like Google and younger users relying on it as a life advisor and digital assistant.
Generational Divide in ChatGPT Usage Unveiled
The ways in which people interact with artificial intelligence tools are evolving — and the gap between generations is becoming increasingly clear. At the recent AI Ascent event in the United States, OpenAI CEO Sam Altman shared unique insights into how different generations use ChatGPT. His comments shed light on a growing digital divide, where some see the chatbot as a productivity assistant, while others treat it as a personal life coach.
Older Generations Turn to ChatGPT as a Google Alternative
Altman described generational behaviour in broad strokes, noting a distinct trend among older users.
"It's a rough generalization, but, let's say, older people use ChatGPT as a replacement for Google," he remarked.
This group typically consults the AI for quick facts, search queries, and general information — similar to how one might use a traditional search engine. The interface’s conversational tone and direct responses appear to offer a more streamlined experience than combing through search results.
Millennials and Gen Z Seek Guidance and Connection
Younger users, particularly those in their twenties and thirties, take a more immersive approach.
Altman observed that this age group often interacts with ChatGPT as if it were a trusted life advisor. "They really use it as an operating system," he explained.
These users configure ChatGPT to access various documents and maintain complex dialogues over time. Some have even gone as far as relying on the tool to make significant personal decisions.
"There are cases where they don't make life decisions without first asking ChatGPT what they should do. It has full context for every person in their lives and what they talked about," Altman added.
Students Lead the Way in Adoption
Students, unsurprisingly, represent one of the most active user groups. According to data from OpenAI, shared earlier this year, learners in the United States use ChatGPT more than any other demographic.
A 2024 study from the Pew Research Center revealed that 26% of U.S. teens aged 13 to 17 had used ChatGPT for schoolwork — a significant jump from 13% the year before. The increase illustrates how AI tools like ChatGPT are becoming integral to academic life.
ChatGPT Helps Code OpenAI Itself
The impact of ChatGPT extends beyond users outside the company. Altman confirmed that the AI tool now contributes directly to OpenAI’s own development work. "ChatGPT writes much of OpenAI's code," he said, although he did not specify exact figures.
This mirrors broader industry trends, where developers increasingly use AI assistants to streamline coding, reduce bugs, and improve productivity.
ChatGPT as a Mirror of Generational Mindsets
The ways in which different generations use ChatGPT reflect their digital habits, needs, and trust in technology. While older users lean on it as a search engine, younger generations are embedding it into the fabric of their personal and professional lives.
As ChatGPT continues to evolve, it is clear that its role will expand — not just as a tool, but as a reflection of how society adapts to artificial intelligence.
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