A woman is suing a US airline for sending her five-year-old son to the wrong city.

Maribel Martinez filed the lawsuit against low-cost carrier JetBlue Airways after her son Andy was put on a flight to Logan Airport in Boston instead of New York's JFK.

Ms Martinez said in the lawsuit that after she discovered her son was not on his flight in August, she suffered "great emotional distress, extreme fear, horror, mental shock, mental anguish and psychological trauma".

According to the court papers, JetBlue staff at Logan Airport escorted Andy to a woman he had never seen before, and told him he was being reunited with his mother.

Passengers queue to check in to a JetBlue flight in New York's La Guardia Airport.

Passengers queue to check in to a JetBlue flight in New York's La Guardia Airport. Credit: Reuters

Meanwhile, a boy who was supposed to be on the flight to Boston had been put on Andy's New York-bound flight and presented to Ms Martinez. Both boys had flown out of Cibao International Airport in the Dominican Republic.

It took three hours for JetBlue to sort out what had happened and put the mother and son on the phone to each other, the lawsuit says.

The lawsuit seeks unspecified damages. Ms Martinez's lawyer, Sanford Rubenstein, said she also hopes to put a spotlight on JetBlue's practices, and prevent such a mix-up from happening again.

A spokesman for JetBlue, which is based in New York, said the airline does not comment on pending litigation.


 

source:itv.com