Gov’t fines DStv GHS10,000 per day over non-compliance with ECA requirements
The Ministry of Communication, Digital Technology, and Innovations has begun enforcing a statutory penalty of GHS 10,000 per day on MultiChoice Ghana (DStv) for its failure to submit critical pricing data, as required under the Electronic Communications Act (ECA). The fine took effect on Friday, August 15, 2025.
Sector Minister Hon. Samuel Nartey George (MP) announced the enforcement during a meeting with DStv officials at the Ministry on Thursday, August 14. He stressed that DStv’s submission of detailed bouquet prices, tax breakdowns, and price comparisons with at least six other African countries is essential for meaningful discussions on subscription fee reductions for Ghanaian consumers.
Although DStv had been granted an extension until Monday, August 11, they still failed to comply.
“The regulator informed me that you requested an extension until Monday. Under the Electronic Communications Act (ECA), every day that an operator fails to provide requested information attracts a GHC10,000 penalty. I agreed to wait until Monday rather than starting charges immediately, as the difference of a few days was not critical at that stage,” he said.
The Minister reminded DStv that the Ministry had previously issued a warning that failure to achieve a price reduction by September 6, 2025 could result in the suspension of the company’s operating license.
Since DStv has yet to submit the necessary data, meaningful dialogue is impossible.
“However, as of today’s meeting, the regulator has confirmed that the requested information has still not been provided. This makes it impossible to have a meaningful engagement, as the data we need to justify or challenge your pricing has not been submitted. From today, therefore, the Ministry will begin applying the statutory fine of GHC10,000 per day until the full information is received,” the Minister added.
He noted that this enforcement action is distinct from ongoing stakeholder consultations.
“The law is clear, and we will enforce it. If necessary, we can freeze accounts to protect consumer interests,” he said.
Nartey George added that once DStv finally submits the data, it will be reviewed objectively.
“If the evidence shows taxes are the sole reason for high prices, I will advocate for a tax review. If not, we expect DStv to comply with our directive to make subscriptions more affordable,” he added.
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